Suave Pools LLC
Effective date: October 4, 2026

Suave Pools LLC ("Suave Pools," "we," "us") operates suavepools.com and advertises our services on platforms such as Facebook and Instagram. This policy explains what information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT
- Contact information you give us: your name, phone number, email address, and zip code when you submit a quote request, lead form, or contact form on our website or on Facebook/Instagram.
- Service details you give us: information about your pool and the service you are interested in (for example, pool type, condition, and how soon you want work done).
- Automatic information: like most websites, we and our service providers may collect basic usage data (such as pages visited, browser type, and IP address) through cookies and similar technologies, including the Meta Pixel, to measure our advertising and improve our site.

HOW WE USE YOUR INFORMATION
- To respond to your quote request and provide pool services.
- To contact you by phone, text message (SMS), or email about your request, your quote, scheduling, and related service updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts at any time, or HELP for help.
- To run and measure our advertising, including on Meta platforms.
- To keep records of our work and comply with legal obligations.

HOW WE SHARE INFORMATION
We do not sell your personal information. We share it only with:
- Service providers who help us run our business (for example, our customer-relationship and scheduling software, messaging providers, and advertising platforms), only as needed to provide their services to us.
- Professional advisors or authorities when required by law.

YOUR CHOICES
- Opt out of text messages at any time by replying STOP.
- Opt out of emails using the unsubscribe link or by contacting us.
- You may request access to, correction of, or deletion of your personal information by contacting us at the email or phone number below. We will honor requests as required by applicable law.

DATA RETENTION AND SECURITY
We keep personal information only as long as needed for the purposes above and take reasonable measures to protect it. No method of transmission or storage is 100% secure.

CHILDREN
Our services and website are directed to adults. We do not knowingly collect personal information from children under 13.

CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

CONTACT US
Suave Pools LLC
Phone: (770) 203-9079
Email: admin@suavepools.com
Website: https://www.suavepools.com